CGI Windows & Doors in Miami, FL

CGI Windows & Doors in Miami, FL | TruePane Windows & Doors

We provide independent CGI windows and doors service across Miami, from single-panel repairs to full impact-system replacements. The thing that makes our CGI work here different: Miami-Dade sits inside the High-Velocity Hurricane Zone, the only jurisdiction in the country where a replacement window or door must carry a Miami-Dade Notice of Acceptance (NOA) on top of Florida’s statewide Product Approval. We know exactly how CGI’s NOA-certified units are set into pre-1994 concrete block openings without voiding that certification, and we fix the installs other contractors get wrong. Call (386) 406-9359 to talk it through with a live person.

Call (386) 406-9359

Why Miami Residents Choose Us for CGI Service

We are not a CGI dealer pushing new product. We are an independent CGI service provider, and we have rebuilt more Miami-Dade CGI windows and doors than any independent shop we know of. Our techs stock CGI-specific stainless hardware, match their proprietary bronze and white aluminum finishes, and know exactly how their Miami-Dade NOA units are set into older CBS openings without voiding the NOA.

Before founding TruePane in 2008, Dale Kessler grew up in the Normandy Isles section of Miami Beach, where the salt air off the Intracoastal teaches you exactly what a poorly sealed window frame looks like after two hurricane seasons. He trained at Miami Dade College’s Building Construction Technology program and spent the better part of a decade working alongside his father, learning the difference between what a spec sheet promises and what actually holds up when a storm comes through. Twenty-some years later he is still reading openings the same way: slowly, carefully, and correctly the first time. As Dale puts it, “If it’s not right in the opening, it’s not right.”

Every job is covered by our Done Right Promise and The Keystone Standard: both manufacturer warranty layers registered in writing, durations stated, before the truck leaves your driveway. We do not argue warranty coverage after the fact. We put it in writing up front.

Common CGI Windows & Doors Problems We Solve in Miami

• Salt-driven pitting and white rust on CGI aluminum frames. Within a mile of Biscayne Bay or the Atlantic, brackish spray lingers in the air and settles on the bottom rail and sill, especially after tropical systems push surge water inland. We see CGI Estate Collection frames with deep pitting at the sill line within eight to ten years of install, well short of rated service life. We strip, treat, and refinish where possible, and replacement is straightforward when the extrusion is too far gone.
• Failed Sentry interlock weatherstripping on CGI double hungs. During sustained HVHZ gusts above 100 mph, wind-driven rain exploits any gap at the meeting rail. The Sentry interlock weatherstripping breaks down after repeated flex cycles, and wind-blown salt scale clogs the drainage weep holes. Rain backs up in the track and works into the room. We replace the interlock, clear the weeps, and reset the sash alignment in one visit.
• Lock stile misalignment on CGI Estate Collection doors. Older CBS houses settle. That settlement shifts the door opening slightly out of square, the panel drags on the threshold, and the multi-point lock stops engaging cleanly. In Miami’s pre-1994 concrete block stock this is more rule than exception. We re-square the panel to the opening rather than forcing hardware to compensate.
• Delaminated laminated glass in early CGI impact units. Prolonged heat and humidity, especially on west-facing elevations in neighborhoods like Little Havana and Allapattah, causes the interlayer in early CGI impact laminated glass to break down. The edge goes milky. Miami-Dade inspectors flag it even though the frame may still carry a valid NOA. We source genuine CGI glass packs and replace them under the original opening.
• Roller and track wear on CGI 900 Series sliders. Sand and salt grit grind down rollers faster here than anywhere else in Florida. A slider that moved easily at install becomes a two-hand job by year five. We use marine-grade aftermarket rollers where they outperform CGI’s original, and we tell you plainly when the track itself has worn past the point where new rollers help.

CGI Service in Miami: What Local Conditions Mean for Your Equipment

Miami-Dade is the only county in the U.S. where a replacement window installation can be rejected on the spot for carrying only a Florida Statewide Product Approval number without the additional Miami-Dade NOA. Contractors who work elsewhere in Florida and assume state approval is sufficient to pull a Miami-Dade permit learn this lesson the hard way, usually standing in front of an inspector with a truck full of product they cannot legally set. We routinely salvage failed CGI installs by other Florida contractors who missed that exact requirement. At a 1968 CBS house in Little Havana, our tech pulled two CGI Sentinel impact casement windows that had pitted so badly from spray off the Miami River that the sash would not close against the frame. The prior crew had installed them under a state-only approval and the first Miami-Dade inspection failed on paperwork before the inspector even looked at the rough opening. We cut back the buck frame, reset the new CGI casements with stainless anchors, and the inspector signed off the NOA on first pass. The homeowner had already been denied twice with the prior crew. That is the difference between knowing Miami-Dade code and guessing at it.

CGI Models & Products We Service in Miami

We service every CGI line you are likely to find on a Miami home or storefront: the Sentinel Series impact casement, awning, and fixed windows; the Estate Collection impact single and double hungs; the 900 Series impact sliding glass doors; and the Hialeah Series impact storefront and entry doors. For structural and NOA-dependent components we insist on genuine CGI parts. The frame, glass pack, and interlocking hardware are engineered as an assembly, and substituting aftermarket parts can invalidate the Miami-Dade NOA. For consumables like rollers, weep covers, and handles, we use marine-grade aftermarket parts where they outperform CGI’s original. We carry common CGI hardware, glass packs, and weatherstripping in our local inventory so most Miami service calls do not wait on a factory shipment.

Beyond repairs we handle full hurricane impact windows, impact sliding glass doors, and wind mitigation and code compliance retrofits. Miami-Dade inspectors enforce the NOA requirement on every permitted window and door replacement, and we have been navigating that process for years. See why homeowners across the area trust our CGI sales & service.

CGI Service Pricing in Miami

FAQs - CGI Windows & Doors in Miami

Service Areas Near Miami

We serve Miami and the surrounding communities where CGI windows and doors are common: Miami service area, CGI service in Miami Shores, CGI service in Miami Beach, Bal Harbour, North Bay Village, and Surfside. Call (386) 406-9359 to confirm we cover your address.

Book Your CGI Service in Miami Today

Call (386) 406-9359 to schedule your free estimate. A live person answers, every time, and most CGI service calls in Miami are completed in a single visit. We will quote your repair in writing, register both warranty layers before we leave, and stand behind the work for 90 days. If the pane is not true, the job is not done.

Written by Dale Kessler, Owner at TruePane Windows & Doors, serving Miami since 2008.